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Costa & Co Real Estate

Service Questionnaire

Question 1:

Overall, how did you find the level of service provided to you by Costa & Co Real Estate?

# Excellent ¨ Good ¨ Average ¨ Poor

Question 2:

How would you rate the level of communication in relation to the progress of the sale?

# Excellent ¨ Good ¨ Average ¨ Poor

Question 3:

How would you rate the quality and accuracy of advertising provided for the property?

# Excellent ¨ Good ¨ Average ¨ Poor

Question 4:

How would you rate our punctuality at arranged inspection times?

# Excellent ¨ Good ¨ Average ¨ Poor

Question 5:

How would you rate our accessibility, ie: were you able to contact us easily when required?

# Excellent ¨ Good ¨ Average ¨ Poor

Question 6:

How would you rate the response time to any of your calls if you were required to leave a message?

# Excellent ¨ Good ¨ Average ¨ Poor

Question 7:

How would you rate the professionalism and presentation of our staff?

# Excellent ¨ Good ¨ Average ¨ Poor

Please summarise your experience with Costa & Co Real Estate in the space provided.

Dear Jason,

We were very pleased with your dedication and commitment to the sale of our home.

Your professionalism in marketing and mannerism are second to none. You have set a new standard in real estate

sales. We have no hesitation in recommending Costa & Co to anybody in the future.

Regards,

Peter & Jenny Crow

Costa & Co Real Estate

Service Questionnaire

Question 1:

Overall, how did you find the level of service provided to you by Costa & Co Real Estate?

# Excellent ¨ Good ¨ Average ¨ Poor

Question 2:

How would you rate the level of communication in relation to the progress of the sale?

# Excellent ¨ Good ¨ Average ¨ Poor

Question 3:

How would you rate the quality and accuracy of advertising provided for the property?

# Excellent ¨ Good ¨ Average ¨ Poor

Question 4:

How would you rate our punctuality at arranged inspection times?

# Excellent ¨ Good ¨ Average ¨ Poor

Question 5:

How would you rate our accessibility, ie: were you able to contact us easily when required?

# Excellent ¨ Good ¨ Average ¨ Poor

Question 6:

How would you rate the response time to any of your calls if you were required to leave a message?

¨ Excellent # Good ¨ Average ¨ Poor

Question 7:

How would you rate the professionalism and presentation of our staff?

# Excellent ¨ Good ¨ Average ¨ Poor

Please summarise your experience with Costa & Co Real Estate in the space provided.

Dear Jason,

Pleasure doing business with you and wish you all the best in your agency.

Ray & Colleen Aquilina

,

.

Costa & Co Real Estate

Service Questionnaire

Question 1:

Overall, how did you find the level of service provided to you by Costa & Co Real Estate?

# Excellent ¨ Good ¨ Average ¨ Poor

Question 2:

How would you rate the level of communication in relation to the progress of the sale?

# Excellent ¨ Good ¨ Average ¨ Poor

Question 3:

How would you rate the quality and accuracy of advertising provided for the property?

# Excellent ¨ Good ¨ Average ¨ Poor

Question 4:

How would you rate our punctuality at arranged inspection times?

# Excellent ¨ Good ¨ Average ¨ Poor

Question 5:

How would you rate our accessibility, ie: were you able to contact us easily when required?

# Excellent ¨ Good ¨ Average ¨ Poor

Question 6:

How would you rate the response time to any of your calls if you were required to leave a message?

# Excellent ¨ Good ¨ Average ¨ Poor

Question 7:

How would you rate the professionalism and presentation of our staff?

# Excellent ¨ Good ¨ Average ¨ Poor

Please summarise your experience with Costa & Co Real Estate in the space provided.

Dear Jason,

Many thanks for all the effort you put into selling our home. I appreciate the amount of work you put in to get the sale through, and I doubt any other agent would have worked as hard. Thanks again Jason and I have already recommended your service to friends and colleagues.

D Harrison

Costa & Co Real Estate

Service Questionnaire

Question 1:

Overall, how did you find the level of service provided to you by Costa & Co Real Estate?

# Excellent ¨ Good ¨ Average ¨ Poor

Question 2:

How would you rate the level of communication in relation to the progress of the sale?

# Excellent ¨ Good ¨ Average ¨ Poor

Question 3:

How would you rate the quality and accuracy of advertising provided for the property?

# Excellent ¨ Good ¨ Average ¨ Poor

Question 4:

How would you rate our punctuality at arranged inspection times?

# Excellent ¨ Good ¨ Average ¨ Poor

Question 5:

How would you rate our accessibility, ie: were you able to contact us easily when required?

# Excellent ¨ Good ¨ Average ¨ Poor

Question 6:

How would you rate the response time to any of your calls if you were required to leave a message?

# Excellent ¨ Good ¨ Average ¨ Poor

Question 7:

How would you rate the professionalism and presentation of our staff?

# Excellent ¨ Good ¨ Average ¨ Poor

Please summarise your experience with Costa & Co Real Estate in the space provided.

Dear Jason,

Considering two months ago we had no intention of selling or buying, your sales staff have done a good job. We are both so glad we made the decision we did, its worked out well for us.

Thank-you and your staff for all your help.

P.Dicker

Costa & Co Real Estate

Service Questionnaire

Question 1:

Overall, how did you find the level of service provided to you by Costa & Co Real Estate?

# Excellent ¨ Good ¨ Average ¨ Poor

Question 2:

How would you rate the level of communication in relation to the progress of the sale?

# Excellent ¨ Good ¨ Average ¨ Poor

Question 3:

How would you rate the quality and accuracy of advertising provided for the property?

# Excellent ¨ Good ¨ Average ¨ Poor

Question 4:

How would you rate our punctuality at arranged inspection times?

# Excellent ¨ Good ¨ Average ¨ Poor

Question 5:

How would you rate our accessibility, ie: were you able to contact us easily when required?

# Excellent ¨ Good ¨ Average ¨ Poor

Question 6:

How would you rate the response time to any of your calls if you were required to leave a message?

# Excellent ¨ Good ¨ Average ¨ Poor

Question 7:

How would you rate the professionalism and presentation of our staff?

# Excellent ¨ Good ¨ Average ¨ Poor

Please summarise your experience with Costa & Co Real Estate in the space provided.

Dear Jason,

Selling our family home after 30 years was an extremely smooth and educated process. We always felt that we were kept up to date and treated with upmost respect by yourself and your staff.

Thanking you for your involment and professionalism. We would highly recommend your buisness. Congratulations on a job well done.

Jenni, Ray & Courtney Fahey

Costa & Co Real Estate

Service Questionnaire

Question 1:

Overall, how did you find the level of service provided to you by Costa & Co Real Estate?

# Excellent ¨ Good ¨ Average ¨ Poor

Question 2:

How would you rate the level of communication in relation to the progress of the sale?

# Excellent ¨ Good ¨ Average ¨ Poor

Question 3:

How would you rate the quality and accuracy of advertising provided for the property?

# Excellent ¨ Good ¨ Average ¨ Poor

Question 4:

How would you rate our punctuality at arranged inspection times?

# Excellent ¨ Good ¨ Average ¨ Poor

Question 5:

How would you rate our accessibility, ie: were you able to contact us easily when required?

# Excellent ¨ Good ¨ Average ¨ Poor

Question 6:

How would you rate the response time to any of your calls if you were required to leave a message?

# Excellent ¨ Good ¨ Average ¨ Poor

Question 7:

How would you rate the professionalism and presentation of our staff?

# Excellent ¨ Good ¨ Average ¨ Poor

Please summarise your experience with Costa & Co Real Estate in the space provided.

Dear Jason,

I think that the immediate response to your approach to advertizing the property speaks for itself.

Thank-you, once again, for a very satisfactory outcome.

Regards

Vin O`Halloran
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